Mover Report Card
Before Your Move
| Accuracy of Estimate? | 100.00% |
| Estimator's Professional Knowledge? | Good |
During Your Move
On a scale of 1 - 5, with 5 being the best.
| Were your movers on time? | 5 |
| How did they handle your belongings? | 3 |
| Was the staff courteous? | 5 |
| Did you buy moving insurance? | No |
After Your Move
| Did you have any damages? | Yes |
| Was the moving company responsive to your claims | No |
Moving Survey
Did not file any claims but should have. The
movers broke off one of the leveling legs to my dryer which caused me to travel approx. 40 mins away to buy the replacement. They also put some dings and scratches on my refrigerator. I was not told beforehand that I would have to remove doors or that I would be charged for the movers having to do it. Nor was I told that I would be charged to remove or replace any legs to my furniture.
T Sutton
Response from Apartment Movers
If you would have called our office we would have taken care of this. We are very careful with our customers belongings. I am sorry to hear about this experience. If you ever need our service please give us a call and we will make sure you are discounted on your next move.