Apartment Movers


Mover Report Card

Before Your Move
Accuracy of Estimate?97.18%
Estimator's Professional Knowledge?Good
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?2
Was the staff courteous?2
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

Terrible

I was excited about using Apartment Movers because they had been recommended by a friend, and they were moving me for a very low price. They were supposed to arrive between 2 and 5 pm. They did not but they did not show until 10 pm. They did not even have the courtesy to let me know they were running late. I called them (the dispatchers) several times to see what was going on, and apparently the movers were held back by the move ahead of me because those customers had added a lot of things to the move. Anyway, every time I would call the dispatcher they would say "they are unloading and are almost done," "will be leaving in about an hour," etc. Finally I ended up just getting the driver's number and calling him. I understand the reason for them being late, but they should have either provided a different truck, given me a discount, or something. I found it very discourteous that they didn't even bother calling me. When we finally arrived at my new apartment, my wooden furniture was very scratched. I will never use these movers again.


M Tietjen

Response from Apartment Movers

I am very sorry to hear about your experience. We would like to make it right so the next time you move please use us and I will make sure you get a discount.

Thank you for your Service!
3/11/2009 Posted by M Shaw

We were given wonderful service, the men that arrived were not only on time but early. They worked hard and fast and yet were careful and thoughtful with our belongings. I would recommend your company...

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Smooth Move
3/11/2009 Posted by L Long

Apartment Movers were very nice. They answered and returned my phone calls and kept me up-to-date on their arrival time. They did take 4 1/2 hours to move me, but I'm just glad they handled all the...

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My Move
3/11/2009 Posted by J Broom



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Decent Move
3/9/2009 Posted by A Adelson

The people that I had in contact with the company were wonderful. However, my scheduled time for moving was between 10 and 2, they did not arrive at my apartment until 5. They had cited problems with ...

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Ms.
11/13/2009 Posted by J Hayden

The movers were late. There was minor damage to my desk and my living room chair.


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