DN Van Lines Moving and Storage
Mover Report Card
Before Your Move
| Accuracy of Estimate? | 74.84% |
| Estimator's Profession Knowledge? | Good |
During Your Move
On a scale of 1 - 5, with 5 being the best.
| Were your movers on time? | 4 |
| How did they handle your belongings? | 3 |
| Was the staff courteous? | 4 |
| Did you buy moving insurance? | No |
After Your Move
| Did you have any damages? | Yes |
| Was the moving company responsive to your claims? | Yes |
DN Van Lines Review
The movers were good but not as careful as I would have liked. They were too fast which in the long run lowered the cost but I had asked for certain things to be wrapped which did not get wrapped and ultimately 2 things got scratched.
J Piro
Response from DN Van Lines Moving and Storage
Dear Jen, Thanks for the review. Sometimes our crews are caught between a rock and a hard place. Since they know you are paying based on the hour, they try their hardest to perform the move as efficiently as possible. At the same time they have to be careful and make sure that none of your items are damaged. It is a difficult balance strike. We are happy that you had an overall good experience and that the compensation you received helped address your concerns. We look forward to doing business with you in the future! Sincerely, Oded Carmi General Manager DN Van Lines
Move to the Berkshires
3/3/2010 Posted by H Terwedow
The move was difficult. Snowing conditions. 200 ft. icy driveway, which the truck couldn't get up. The movers hand-carried all of the load 200 feet up the icy driveway without a complaint. On time and...
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Worry-free move
12/22/2009 Posted by L Lally
They based their estimate on the hours to make the move--this was way better than the weight of the items because as the date approached--and even on the...
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Highly recommend this company
12/28/2009 Posted by D Ricci
These men told me what they were going to do and how I would be billed, and then did it and billed me accordingly. They came on time, and they arrived at my new location (35 miles away) in a very t...
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Awesome!
12/28/2009 Posted by M Connelly
These guys worked very efficiently and very quickly. They were actually done in less time than the original estimate. The whole thing was done in half the time that I had budgeted. Overall a great exp...
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Stress-free day
12/28/2009 Posted by H Mcisaac
The movers were not only courteous; they were diligent and fastidious. They worked around us, which was not an easy task but still made quick work of the situation. I would definately recommend t...
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