Starlight Relocation Inc


Mover Report Card

Before Your Move
Accuracy of Estimate?51.59%
Estimator's Profession Knowledge?None
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?5
How did they handle your belongings?4
Was the staff courteous?3
Did you buy moving insurance?No
After Your Move
Did you have any damages?No

Do not hire starlight relocation

The move itself was generally OK, but didn't like the price.

The movers spent extra time and supplies 'wrapping' my furniture. They wrapped my mattress, boxspring, 2 leather chairs and the couch for $25 a piece. I told them I did not want the items wrapped, that it was not included in the estimate and I was not going to pay for it.

After discussion, the guy told me it was company policy to have the items wrapped. I called the company and told them I wanted a copy of the company policy. I have to receive it. What they did fax to me as addendum F an itemized list of what it cost to wrap furniture.

Again, something I didn't want or need. Then, because they held my items hostage, they ran over a half hour from my estimate and charged me another hour of labor. I will have a letter mailed to them next week and will file in small claims court if no response.


A Swint


Don't believe the quote
11/13/2009 Posted by B Mccallister

When I received the quote over the phone I was only told about the cost of the truck plus 3 men. I was totally surprised when they arrived to move me that they presented me with a page of costs tha...

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Starlight
11/13/2009 Posted by A King

Quote was for $300 - $74/hour for min. 3 hours, $74 delivery charge. OK. So it took 3.5 hours. Final bill was $850. Did not receive a breakdown of charges and am still fighting with the company about ...

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Cost Higher Than Estimate
11/13/2009 Posted by C Riojas

The movers were good, but they used an excessive amount of packing materials to wrap furniture and charged us for it all. They charged us for rental of moving pad despite the quote saying they were...

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The Unknown
11/13/2009 Posted by T Hitt

The moving company was good, but I faced many charges that I didn't expect.

They gave me an estimate of per hour charges. Having never paid a company before to move me I was unaware of the...

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Local Move
11/13/2009 Posted by V Lee

I saved a little money wrapping my own mattresses, but had to fork out some for the cabinet, because of the glass. It was the cheapest estimate I got with 3 men moving, so it was a good deal. I did ha...

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