Apartment Movers


Mover Report Card

Before Your Move
Accuracy of Estimate?97.18%
Estimator's Professional Knowledge?Good
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?2
Was the staff courteous?2
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

Terrible

I was excited about using Apartment Movers because they had been recommended by a friend, and they were moving me for a very low price. They were supposed to arrive between 2 and 5 pm. They did not but they did not show until 10 pm. They did not even have the courtesy to let me know they were running late. I called them (the dispatchers) several times to see what was going on, and apparently the movers were held back by the move ahead of me because those customers had added a lot of things to the move. Anyway, every time I would call the dispatcher they would say "they are unloading and are almost done," "will be leaving in about an hour," etc. Finally I ended up just getting the driver's number and calling him. I understand the reason for them being late, but they should have either provided a different truck, given me a discount, or something. I found it very discourteous that they didn't even bother calling me. When we finally arrived at my new apartment, my wooden furniture was very scratched. I will never use these movers again.


M Tietjen

Response from Apartment Movers

I am very sorry to hear about your experience. We would like to make it right so the next time you move please use us and I will make sure you get a discount.

I am satisfied
1/10/2011 Posted by G King

The additional cost resulted from my having more boxes to move than I estimated. I was very pleased with the service. The movers were quick and efficient. They...

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Bad Move
1/10/2011 Posted by M Lee

This was the worst move I have ever experienced. If you want your property stolen and to be lied to about pricing then this is the moving company for you. I ha...

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You get what you pay for
1/6/2011 Posted by P Holiday

Apartment Movers was the cheapest company, but you get what you pay for! The movers were three hours late and they didn't even apologize or give any explanation for their tardiness. When I arrive...

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Wonderful
1/6/2011 Posted by J French

The movers were great and I would use them again.

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Review by Yamini Patel
1/6/2011 Posted by Y Patel

The moving crew arrived very late. Because of this, I moved many of the contracted items myself but they will not give me any credit (reduction in price) ...

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