Starlight Relocation Inc


Mover Report Card

Before Your Move
Accuracy of Estimate?53.59%
Estimator's Profession Knowledge?Sufficient
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?5
How did they handle your belongings?5
Was the staff courteous?5
Did you buy moving insurance?No
After Your Move
Did you have any damages?No

Smooth Move, Outrageous Price

The staff was courteous and worked their heart out to get the job done.

But the price went up significantly after the move due to the wrapping and taping of furniture. I was not informed of the extra charges to use and charge for their blankets/bubble wrap/boxes and tape unitl after the fact.

Something I think was standard, I was being charged for the use of or rental of old tatterd blankets like it was brand new. If I was paying for it, I should have been allowed to keep it. Knowing that the same material was going to be used by someone else and charged the same ridiculous prices is absurd.

This should have been told before the reservation was actually put in place, not the day of the movers showing up. I would not recommend this moving company.


M Durant


Don't believe the quote
11/13/2009 Posted by B Mccallister

When I received the quote over the phone I was only told about the cost of the truck plus 3 men. I was totally surprised when they arrived to move me that they presented me with a page of costs tha...

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Starlight
11/13/2009 Posted by A King

Quote was for $300 - $74/hour for min. 3 hours, $74 delivery charge. OK. So it took 3.5 hours. Final bill was $850. Did not receive a breakdown of charges and am still fighting with the company about ...

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Cost Higher Than Estimate
11/13/2009 Posted by C Riojas

The movers were good, but they used an excessive amount of packing materials to wrap furniture and charged us for it all. They charged us for rental of moving pad despite the quote saying they were...

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The Unknown
11/13/2009 Posted by T Hitt

The moving company was good, but I faced many charges that I didn't expect.

They gave me an estimate of per hour charges. Having never paid a company before to move me I was unaware of the...

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Local Move
11/13/2009 Posted by V Lee

I saved a little money wrapping my own mattresses, but had to fork out some for the cabinet, because of the glass. It was the cheapest estimate I got with 3 men moving, so it was a good deal. I did ha...

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