US 1 Van Lines


Mover Report Card

Before Your Move
Accuracy of Estimate?50.00%
Estimator's Professional Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?2
How did they handle your belongings?2
Was the staff courteous?5
Did you buy moving insurance?No
After Your Move
Did you have any damages?No

Never Again

You can imagine my shock when the guy who actually finished my move told me I was going to have to pay twice what my original quote was. I was very specific on my original estimate and I can see a few hundred dollars difference, but to tell me that I had twice as much stuff as I had originally planned is absurd. I will never use this moving company again for this reason alone. The packing of my stuff into the truck was fine. The unpacking, not so much... the guys beat my stuff up pretty nicely. Even items that said "fragile" or had the up arrows (indicating not to turn the box over) were abused and the messages ignored. I didn't choose the cheapest movers, but I should have picked someone else for sure. I feel like I got completely ripped off.
M Kreitz


US 1 Van Lines
12/28/2009 Posted by R Reyes

The move itself was good. However, there were problems with the price and damages. Broken bedroom mirror.Broken legs on knight table. .. refused to unload the truck unless paid in advance.

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Would not recommend
12/24/2009 Posted by D Clark

The rep said that the staff would show up in uniform, they did not show up in uniform. The rep said that I would be getting 4 medium size boxes free of charge, but the staff charged me for boxes. <...

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Moving review
12/24/2009 Posted by H Garrett

I did not have a good experience, and they will not even return my phone calls

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Good Move
12/24/2009 Posted by jsavishin

US-One Van Lines, represented by Tommy, handled my family's recent move from West Palm Beach, Florida to Ithaca, New York.

They did a superb job. Everything arrived in a tim...

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Happy mover
12/23/2009 Posted by K Landini

The move went very smoothly, I would recommend them highly and will use them again in the future.

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