American Van Lines
Mover Report Card
Before Your Move
| Accuracy of Estimate? | 88.24% |
| Estimator's Professional Knowledge? | Sufficient |
During Your Move
On a scale of 1 - 5, with 5 being the best.
| Were your movers on time? | 3 |
| How did they handle your belongings? | 5 |
| Was the staff courteous? | 3 |
| Did you buy moving insurance? | No |
After Your Move
| Did you have any damages? | No |
move
It was hard to get prior notice about exact times and dates of move, satisfied, costly
T, Jernigan
Response from American Van Lines
Our office tries to make sure that we give all customers the notification they are looking for regarding pick up and delivery times. Final pick up and delivery dates should be provided no later than 24 hours before the date(s) on the estimate. However, this customer's final charges were within 10% of his original estimate and only because additional services were requested after the final estimate was prepared. We try at all costs to meet each of our customers expectations regarding the level of service we provide.
Items arrived in excellent condition
11/19/2010 Posted by K.Miller
My move was great, as far as the items getting from point A to point B in a timely and acceptable manner. My items got here in very good time; however, I was not made aware by the company that they wo...
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I'm all moved in
11/24/2010 Posted by D Eshcol
Everyone did great and I had a fine move.
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Great Job
11/19/2010 Posted by S Stclair
The three gentleman that moved us were wonderful. They were the nicest men that I have ever met. They did a fantastic job
moving us.
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Cross Country
11/19/2010 Posted by B Ojelade
The
movers were wonderful - they were on time, both to pack me up and they got to my destination ahead of schedule. It was excellent value for the services ren...
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Thank you
11/1/2010 Posted by J Klanderud
No significant damage, but yes there were scratches, and I am missing a piece that screwed an art easel in place. Overall, the service was great and made up for the minor damage. The workers were effi...
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