Elite Moving & Storage Inc. IL


Mover Report Card

Before Your Move
Accuracy of Estimate?72.22%
Estimator's Professional Knowledge?Sufficient
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?1
Was the staff courteous?3
Did you buy moving insurance?Yes
After Your Move
Did you have any damages?No

Do not use Elite Moving and Storage

I personally never fill out online reviews. However, I felt that I had to because of my experience with Elite Moving and Storage. First, Elite moving was supposed to pick up my stuff by Wednesday morning. I was then told that they would call me 24 hours in advance to let you know, precisely when they would be there. By Tuesday afternoon I had not heard from them, so called them. They then told me that my stuff was not going to be able to pick up until Thursday morning (this time again had to be moved). After they finally got there, I called them again to find out the problem to try and get some very minimal reimbursement for playing their games. When I spoke to them, they said, there was no way for them to give me any sort of credit towards my move, because despite the delays; when I agreed for the move to take place on Thursday (which is questionable to begin with), according to them I was acting in my best interest. He then went on to say that if I was not being selfish or self-centered, (i.e. wait for them to get to place late in the night, then help the movers pack up my stuff) I still could have left on Wednesday. On top of this, my boxes are severely damaged most of them are dented, ripped, torn, or severely smashed. I also have one box that did not make it to the drop off location which contained a computer. I managed the same move a year earlier, with very little damage to boxes and lost nothing. I would not recommend that you use this company. They only care about the bottom line and do not respect you as a customer or a person. If I could I would go back in time and pay more money.


J Lindstrom


Great
3/9/2010 Posted by J Gorecki

My movers were very nice and made moving less stressful.

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OK
11/3/2009 Posted by K Rovnak

Not bad but be very specific on each item and realize that TVs, clothese, etc., have to be in boxes and they charge a lot for boxes, and anything over & steps is 75 dollars per mover. All in all&n...

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Movers
11/13/2009 Posted by C Meinke

This company was a nightmare. When they came to pick up my furniture, the mover had a $176.00 fuel charge added to the estimate I was given over the phone. I pulled out my contract and showed the g...

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Ann Arbor to Callicoon
11/13/2009 Posted by J Halloran

The packing and moving by Elite Moving and Storage was great. I paid a little more because the cubic feet total was higher than we had estimated (since the china cabinet was larger and some living roo...

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Smooth, with a few potholes on the way.
3/27/2009 Posted by D Berman

While the actual people who showed up to wrap all my belongings and unwrap them upon delivery were nice, I was very unhappy with the amount of fees added to my move. They added fees for gas, packin...

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