Sasha Transport


Mover Report Card

Before Your Move
Accuracy of Estimate?91.91%
Estimator's Professional Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?1
Was the staff courteous?1
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

Not Good

I was told that padding and insurance was part of the estimate. But movers said it was not so they did not pad my furniture. They broke the end piece of my armoire, the side of my sofa and my loveseat was dragged in dirt. The movers pulled my mattresses down the hallway. They broke the JVC sign off the television. One of the movers was on his cell phone thoughout talking to his girlfriend. They did not have change so they kept my eight dollars.
A Thomas

Response from Sasha Transport

Everything was explained in great deal to the client. In regards to the wrapping the blankets are free of charge and tape is $2 per roll for a local move, again this was explained to the client. A. Thomas opted to sign a waiver form requesting and I quote "Do not wrap anything" which a copy was given to the customer. The client opted not to spend the extra money on tape so we can take the necessary steps to assure that nothing was damaged. The customers account of how items were "dragged and the JVC sign was broken" was exaggerated. We take a lot of pride in properly assessing and performing moves and can assure all future clients that this is a very rare occurrence of a client not wanting us to properly protect and mover her items.

STI
5/18/2010 Posted by N Hanson

The movers worked quickly and professionally. Our goods were delivered one week later. The driver checked with me several times during the day to give me a bet...

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Headaches of Moving
5/14/2010 Posted by C Anderson

In fairness to STI, we have just filed a claim for damages, so I am unable to determine their responsiveness. I was a little disappointed in a couple of things with this move. I was told that our load...

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Very Good
5/12/2010 Posted by R Drozek

STI was upfront and operated with integrity.

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STI movers are Late
4/14/2010 Posted by J, M

I asked the movers to arrive at noon, as well as a confirmation of the move the night before. By 12:30pm, the Read More Company Reviews Read full review


Communication breakdown
4/14/2010 Posted by R Hirsch

I picked Sasha because their bid was good, and they seemed really on the ball. When the movers came I was charged extra for cardboard and shrink wrap, wh...

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