1st Choice Moving & Storage


Mover Report Card

Before Your Move
Accuracy of Estimate?62.29%
Estimator's Professional Knowledge?None
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?2
Was the staff courteous?1
Did you buy moving insurance?No
After Your Move
Did you have any damages?No

Moving Review

I intially contracted with Countrywide Moving, but my contract was then sold to 1st Choice. The moving company asked me to change my pick-up date to Sunday the 28th and then proceeded not to show up. After numerous calls (most went straight to voice mail) I received a call from the driver three hours after they were supposed to be there to tell me they would have to pick-up the next morning. The next morning, I had to call the movers to wake them up to pick up my belongings. Once the movers loaded my belongings, they pulled the old bait-and-switch since they never weighed the truck before the pick-up (my contract was by weight) they could not and had no intention of giving me a weight total. Instead, he gave me a bogus square foot total and kicked my bill up about a grand. My initial estimate was for 3,400 pounds and after having my items re-weighed by the new moving company it cameto 2,400 pounds. I am currently still missing items, neither moving company will return my phone calls or e-mail messages. I would not recommend that you use Countrywide Moving and 1st Choice Moving.
J Tinney


1st Choice
11/13/2009 Posted by J Felknor

Communication and policies are questionable at best. Up to the point where I paid the deposit, people were more than happy to help me and assure me that delivery would be on a date that I requested...

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courteous
11/13/2009 Posted by M Zucker

Treat company, wrapped everything, very courteous, very efficient

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1st Choice Moving
11/13/2009 Posted by H Peterson

They told me they were coming at a certain time and they were early. Hours early. Then when they were packing up some of my stuff they just threw it in boxes and didn't really seem to care but sinc...

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