1st Choice Moving & Storage


Mover Report Card

Before Your Move
Accuracy of Estimate?80.77%
Estimator's Professional Knowledge?Sufficient
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?1
Was the staff courteous?5
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

1st Choice

I am disappointed in this company. The estimate was way off. The foreman on the pick-up service wasn't open to listening to me and was borderline rude. I couldn't get an answer from the office staff on the day of the move because “the correct person wasn't in.” I was asked to pay more than what the consultant initially told me I was supposed to pay, and I was hassled every step of the way. The movers told me our things were leaving for the destination the next morning. The truck did not leave for four days. If we had known this, there were more things we needed picked up that we weren't able to get. Nobody called me back when they were supposed to. I had to call and track every piece of information down.


M Nichoils


1st Choice
11/13/2009 Posted by J Felknor

Communication and policies are questionable at best. Up to the point where I paid the deposit, people were more than happy to help me and assure me that delivery would be on a date that I requested...

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courteous
11/13/2009 Posted by M Zucker

Treat company, wrapped everything, very courteous, very efficient

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1st Choice Moving
11/13/2009 Posted by H Peterson

They told me they were coming at a certain time and they were early. Hours early. Then when they were packing up some of my stuff they just threw it in boxes and didn't really seem to care but sinc...

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