Starlight Relocation Inc


Mover Report Card

Before Your Move
Accuracy of Estimate?100.00%
Estimator's Professional Knowledge?Sufficient
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?5
How did they handle your belongings?5
Was the staff courteous?3
Did you buy moving insurance?No
After Your Move
Did you have any damages?No

Review of Starlight Relocation

The original estimate was very low compared to the actual cost. The movers did not adequately explain the costs did not associate with using their supplies, nor did they keep me abreast of what supplies were being used. The movers also used some supplies without my consent or approval. Some of the wrapping of furniture that I thought was normal services turned out to be at additional costs. I was totally astounded by the total costs when I had estimated that it would cost about $700 based upon $65 per hour and 10 hours of work. I will never use this firm again, nor recommend them to anyone. If I did not have the funds available I would not have paid them for the services. The movers wanted payment prior to off loading my belonging which was like holding me hostage to the charges being sought and the signatures they required certifying that everything was done in accordance to law.


S Barringtine


Starlight
11/13/2009 Posted by A King

Quote was for $300 - $74/hour for min. 3 hours, $74 delivery charge. OK. So it took 3.5 hours. Final bill was $850. Did not receive a breakdown of charges and am still fighting with the company about ...

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Cost Higher Than Estimate
11/13/2009 Posted by C Riojas

The movers were good, but they used an excessive amount of packing materials to wrap furniture and charged us for it all. They charged us for rental of moving pad despite the quote saying they were...

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The Unknown
11/13/2009 Posted by T Hitt

The moving company was good, but I faced many charges that I didn't expect.

They gave me an estimate of per hour charges. Having never paid a company before to move me I was unaware of the...

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Local Move
11/13/2009 Posted by V Lee

I saved a little money wrapping my own mattresses, but had to fork out some for the cabinet, because of the glass. It was the cheapest estimate I got with 3 men moving, so it was a good deal. I did ha...

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Starlite Movers
11/13/2009 Posted by J Santos

I felt like the moving company was not forthcoming with additional charges for materials. The staff that did the move was excellent. I did feel like I overpaid.

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