Starlight Relocation Inc


Mover Report Card

Before Your Move
Accuracy of Estimate?29.64%
Estimator's Profession Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?3
How did they handle your belongings?4
Was the staff courteous?4
Did you buy moving insurance?No
After Your Move
Did you have any damages?No

Don't believe the quote

When I received the quote over the phone I was only told about the cost of the truck plus 3 men. I was totally surprised when they arrived to move me that they presented me with a page of costs that would be added for wrapping the furniture.

I told them that I only had a few items that would need wrapping. They insisted that they wrap everything for insurance purposes. They even wrapped items that when new did not cost what they charged me. Every item wrapped was between $25 and $75.

So for example a round table and 4 chairs that only cost $150 new cost $100 to wrap because the table was in 2 parts and then they wrapped 2 chairs together. They even wrapped the cheap wooden shoe holder that i got at wal-mart for $20. I had no time to secure another mover for that day.


B Mccallister


Starlight
11/13/2009 Posted by A King

Quote was for $300 - $74/hour for min. 3 hours, $74 delivery charge. OK. So it took 3.5 hours. Final bill was $850. Did not receive a breakdown of charges and am still fighting with the company about ...

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Cost Higher Than Estimate
11/13/2009 Posted by C Riojas

The movers were good, but they used an excessive amount of packing materials to wrap furniture and charged us for it all. They charged us for rental of moving pad despite the quote saying they were...

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The Unknown
11/13/2009 Posted by T Hitt

The moving company was good, but I faced many charges that I didn't expect.

They gave me an estimate of per hour charges. Having never paid a company before to move me I was unaware of the...

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Local Move
11/13/2009 Posted by V Lee

I saved a little money wrapping my own mattresses, but had to fork out some for the cabinet, because of the glass. It was the cheapest estimate I got with 3 men moving, so it was a good deal. I did ha...

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Starlite Movers
11/13/2009 Posted by J Santos

I felt like the moving company was not forthcoming with additional charges for materials. The staff that did the move was excellent. I did feel like I overpaid.

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