US 1 Van Lines
Mover Report Card
Before Your Move
| Accuracy of Estimate? | 26.67% |
| Estimator's Profession Knowledge? | None |
During Your Move
On a scale of 1 - 5, with 5 being the best.
| Were your movers on time? | 5 |
| How did they handle your belongings? | 3 |
| Was the staff courteous? | 4 |
| Did you buy moving insurance? | No |
After Your Move
| Did you have any damages? | Yes |
| Was the moving company responsive to your claims? | No |
US 1 Van Lines
The move itself was good. However, there were problems with the price and damages. Broken bedroom mirror.Broken legs on knight table. .. refused to unload the truck unless paid in advance.
R Reyes
Response from US 1 Van Lines
Thank you for your review. We are glad that you were were happy with the move itself. Regarding any damage that may have occured due to human error, please contact the claims department for reimbursement. The payment in advance of unloading a truck is standard procedure and included on the written emails sent to the client prior to the move date, as well as on the contract itself.
US1 Van Lines
12/28/2009 Posted by A Ortenzio
The movers were not personible. The supervisor did not speak adequate english to communicate with us. They were slow and took six hr vvs. the advertised four. I would not recommend this company.
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Would not recommend
12/24/2009 Posted by D Clark
The rep said that the staff would show up in uniform, they did not show up in uniform. The rep said that I would be getting 4 medium size boxes free of charge, but the staff charged me for boxes. <...
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Moving review
12/24/2009 Posted by H Garrett
I did not have a good experience, and they will not even return my phone calls
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Good Move
12/24/2009 Posted by jsavishin
US-One Van Lines, represented by Tommy, handled my family's recent move from West Palm Beach, Florida to Ithaca, New York.
They did a superb job. Everything arrived in a tim...
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Happy mover
12/23/2009 Posted by K Landini
The move went very smoothly, I would recommend them highly and will use them again in the future.
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