1st Choice Moving & Storage


Mover Report Card

Before Your Move
Accuracy of Estimate?65.81%
Estimator's Professional Knowledge?Sufficient
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?4
How did they handle your belongings?4
Was the staff courteous?4
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

Not Exactly What I Expected

I lost a couple glasses so I didn't bother making a claim. Initially when I was contacted by their sales person I was told it wouldn't be a problem to have my items shipped and delivered to Austin on Sunday the 1st of August. When I called them on the 29th of July, I was told that my items will be loaded the following week and will then head to Texas. I feel as though I was mislead just so they could gain business. I was informed of the 21 day window when the movers arrived but I still feel that the initial conversation was misleading. This is the first time I've ever hired movers so I am not sure if this is the norm.
J Wright


Back from Phoenix
3/22/2010 Posted by D Ament

The only weirdness was lack of communication regarding the delivery back in Chicago. I took the initiative, although all I contacted were courteous and polite. The delivery when actually scheduled was...

Read More Company Reviews Read full review

First Choice should be your last choice
12/22/2009 Posted by S Brunt

Estimate was not even close to actual moving costs; Moving company would not give an estimated arrival date and every time I received a different answer. When the furniture finally arrived, the truck ...

Read More Company Reviews Read full review

Unbelievable
11/4/2009 Posted by S Palmer

The pick-up portion of my move was good, the workers were very courteous and helpful. They picked my furniture up on time and packed it carefully in the truck for the move. However, on the delivery, i...

Read More Company Reviews Read full review

The Worst
11/13/2009 Posted by B Buffington

I was told the price would be reduced if I did not move as much. I moved 6 boxes, not 10 and no lamp or wall unit - yet the price was not reduced. My night table was not delivered and my end tables...

Read More Company Reviews Read full review


1st Choice Moving
11/13/2009 Posted by P Stanton

The salesperson "disappears" after the sale. Never is helpful again. Movers say they are not going to charge you for this or that (which is already stated in the contract), but find some other way ...

Read More Company Reviews Read full review


HomeMoving Services1st Choice Moving & StorageMoving Reviews
Footer