1st Choice Moving & Storage


Mover Report Card

Before Your Move
Accuracy of Estimate?95.54%
Estimator's Profession Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?1
Was the staff courteous?1
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claims?No

1st Choice Moving

They told me they were coming at a certain time and they were early. Hours early. Then when they were packing up some of my stuff they just threw it in boxes and didn't really seem to care but since they were early and I was rushed I could barely do anything about it.

Their paperwork said they would be here in 7 to 14 business days. It took them over 21 business to get here and they never called me once to let me know when they were coming. We had to call them over and over and that barely got us anywhere. Then when they finally did show up all my stuff was scratched and dented. And when I told the movers that brought it they just laughed and thought it was a big joke! There is stuff missing and I even found some other people stuff mixed with mine.

Their paperwork said my things would be wrapped in moving blankets and it wasn't. I would not recommend this company.


H Peterson


not happy
4/13/2010 Posted by J Bustelo

I received a deplorable estimate and they were absolutely careless with my stuff. As I said, I am not happy with this experience.

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Back from Phoenix
3/22/2010 Posted by D Ament

The only weirdness was lack of communication regarding the delivery back in Chicago. I took the initiative, although all I contacted were courteous and polite. The delivery when actually scheduled was...

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First Choice should be your last choice
12/22/2009 Posted by S Brunt

Estimate was not even close to actual moving costs; Moving company would not give an estimated arrival date and every time I received a different answer. When the furniture finally arrived, the truck ...

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Unbelievable
11/4/2009 Posted by S Palmer

The pick-up portion of my move was good, the workers were very courteous and helpful. They picked my furniture up on time and packed it carefully in the truck for the move. However, on the delivery, i...

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The Worst
11/13/2009 Posted by B Buffington

I was told the price would be reduced if I did not move as much. I moved 6 boxes, not 10 and no lamp or wall unit - yet the price was not reduced. My night table was not delivered and my end tables...

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