US 1 Van Lines


Mover Report Card

Before Your Move
Accuracy of Estimate?50.00%
Estimator's Professional Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?2
How did they handle your belongings?2
Was the staff courteous?5
Did you buy moving insurance?No
After Your Move
Did you have any damages?No

Never Again

You can imagine my shock when the guy who actually finished my move told me I was going to have to pay twice what my original quote was. I was very specific on my original estimate and I can see a few hundred dollars difference, but to tell me that I had twice as much stuff as I had originally planned is absurd. I will never use this moving company again for this reason alone. The packing of my stuff into the truck was fine. The unpacking, not so much... the guys beat my stuff up pretty nicely. Even items that said "fragile" or had the up arrows (indicating not to turn the box over) were abused and the messages ignored. I didn't choose the cheapest movers, but I should have picked someone else for sure. I feel like I got completely ripped off.
M Kreitz


My moving experience
3/15/2010 Posted by T Thompson

Very professional and courteous! I would use them again if I needed to and I will recommend them to others.

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No more moving companies for me.
12/28/2009 Posted by J Alexander

Two hours into the move they wanted to charge for four hours or they threatened to leave with my furniture on the truck. I was forced to pay for the whole four hours and was treated very nastily.

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US 1 Van Lines
12/28/2009 Posted by C Mcglamry

It was nearly impossible to get a human on the phone after they picked up my furniture - I could only reach someone if I acted like I was interested in getting an estimate. My phone calls were not ...

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US 1
12/28/2009 Posted by S Williams

A man named Tommy from US-1 Moving company was the first company to call. My fiancé was negotiating with another company on the other line who was more competitive so US-1 made promises in an attem...

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US1 Van Lines
12/28/2009 Posted by A Ortenzio

The movers were not personible. The supervisor did not speak adequate english to communicate with us. They were slow and took six hr vvs. the advertised four. I would not recommend this company.

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