US 1 Van Lines


Mover Report Card

Before Your Move
Accuracy of Estimate?100.00%
Estimator's Professional Knowledge?Excellent
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?5
How did they handle your belongings?4
Was the staff courteous?5
Did you buy moving insurance?No
After Your Move
Did you have any damages?No

Wonderful Service

US 1-Van Lines was wonderful. They showed up on time, handled our stuff as gently as I would have, moved fast and didn't stand around. I packed the boxes myself, so I don't know how they pack. They loaded it, then they followed us to our new location - we knew exactly where our stuff is at all times - and then unloaded everything, placing it where we wanted it. When I was booking them the customer service even told me what kind of covers I need for certain things like mirrors, couches, TVs - so I wouldn't get charged extra. I will definitely use them in the future if we move again and I would recommend to anyone--five stars!
M Urich

Response from US 1 Van Lines

Thank you so much! We greatly appreciate your patronage and look forward to being at your service in the future.

My moving experience
3/15/2010 Posted by T Thompson

Very professional and courteous! I would use them again if I needed to and I will recommend them to others.

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No more moving companies for me.
12/28/2009 Posted by J Alexander

Two hours into the move they wanted to charge for four hours or they threatened to leave with my furniture on the truck. I was forced to pay for the whole four hours and was treated very nastily.

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US 1 Van Lines
12/28/2009 Posted by C Mcglamry

It was nearly impossible to get a human on the phone after they picked up my furniture - I could only reach someone if I acted like I was interested in getting an estimate. My phone calls were not ...

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US 1
12/28/2009 Posted by S Williams

A man named Tommy from US-1 Moving company was the first company to call. My fiancé was negotiating with another company on the other line who was more competitive so US-1 made promises in an attem...

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US1 Van Lines
12/28/2009 Posted by A Ortenzio

The movers were not personible. The supervisor did not speak adequate english to communicate with us. They were slow and took six hr vvs. the advertised four. I would not recommend this company.

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