1st Choice Moving & Storage
Mover Report Card
Before Your Move
| Accuracy of Estimate? | 62.29% |
| Estimator's Professional Knowledge? | None |
During Your Move
On a scale of 1 - 5, with 5 being the best.
| Were your movers on time? | 1 |
| How did they handle your belongings? | 2 |
| Was the staff courteous? | 1 |
| Did you buy moving insurance? | No |
After Your Move
| Did you have any damages? | No |
Moving Review
I intially contracted with Countrywide Moving, but my contract was then sold to 1st Choice. The moving company asked me to change my pick-up date to Sunday the 28th and then proceeded not to show up. After numerous calls (most went straight to voice mail) I received a call from the driver three hours after they were supposed to be there to tell me they would have to pick-up the next morning. The next morning, I had to call the movers to wake them up to pick up my belongings. Once the movers loaded my belongings, they pulled the old bait-and-switch since they never weighed the truck before the pick-up (my contract was by weight) they could not and had no intention of giving me a weight total. Instead, he gave me a bogus square foot total and kicked my bill up about a grand. My initial estimate was for 3,400 pounds and after having my items re-weighed by the new moving company it cameto 2,400 pounds. I am currently still missing items, neither moving company will return my phone calls or e-mail messages. I would not recommend that you use Countrywide Moving and 1st Choice Moving.
J Tinney
Back from Phoenix
3/22/2010 Posted by D Ament
The only weirdness was lack of communication regarding the delivery back in Chicago. I took the initiative, although all I contacted were courteous and polite. The delivery when actually scheduled was...
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First Choice should be your last choice
12/22/2009 Posted by S Brunt
Estimate was not even close to actual moving costs; Moving company would not give an estimated arrival date and every time I received a different answer. When the furniture finally arrived, the truck ...
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Unbelievable
11/4/2009 Posted by S Palmer
The pick-up portion of my move was good, the workers were very courteous and helpful. They picked my furniture up on time and packed it carefully in the truck for the move. However, on the delivery, i...
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The Worst
11/13/2009 Posted by B Buffington
I was told the price would be reduced if I did not move as much. I moved 6 boxes, not 10 and no lamp or wall unit - yet the price was not reduced. My night table was not delivered and my end tables...
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1st Choice Moving
11/13/2009 Posted by P Stanton
The salesperson "disappears" after the sale. Never is helpful again. Movers say they are not going to charge you for this or that (which is already stated in the contract), but find some other way ...
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