1st Choice Moving & Storage


Mover Report Card

Before Your Move
Accuracy of Estimate?80.77%
Estimator's Professional Knowledge?Sufficient
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?1
Was the staff courteous?5
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

1st Choice

I am disappointed in this company. The estimate was way off. The foreman on the pick-up service wasn't open to listening to me and was borderline rude. I couldn't get an answer from the office staff on the day of the move because “the correct person wasn't in.” I was asked to pay more than what the consultant initially told me I was supposed to pay, and I was hassled every step of the way. The movers told me our things were leaving for the destination the next morning. The truck did not leave for four days. If we had known this, there were more things we needed picked up that we weren't able to get. Nobody called me back when they were supposed to. I had to call and track every piece of information down.


M Nichoils


Back from Phoenix
3/22/2010 Posted by D Ament

The only weirdness was lack of communication regarding the delivery back in Chicago. I took the initiative, although all I contacted were courteous and polite. The delivery when actually scheduled was...

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First Choice should be your last choice
12/22/2009 Posted by S Brunt

Estimate was not even close to actual moving costs; Moving company would not give an estimated arrival date and every time I received a different answer. When the furniture finally arrived, the truck ...

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Unbelievable
11/4/2009 Posted by S Palmer

The pick-up portion of my move was good, the workers were very courteous and helpful. They picked my furniture up on time and packed it carefully in the truck for the move. However, on the delivery, i...

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The Worst
11/13/2009 Posted by B Buffington

I was told the price would be reduced if I did not move as much. I moved 6 boxes, not 10 and no lamp or wall unit - yet the price was not reduced. My night table was not delivered and my end tables...

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1st Choice Moving
11/13/2009 Posted by P Stanton

The salesperson "disappears" after the sale. Never is helpful again. Movers say they are not going to charge you for this or that (which is already stated in the contract), but find some other way ...

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