1st Choice Moving & Storage


Mover Report Card

Before Your Move
Accuracy of Estimate?47.06%
Estimator's Professional Knowledge?None
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?1
Was the staff courteous?3
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

First Choice should be your last choice

Estimate was not even close to actual moving costs; Moving company would not give an estimated arrival date and every time I received a different answer. When the furniture finally arrived, the truck had nine other households moves included, so truck was too massive to fit our driveway. I was then forced to wait another day while the furniture was loaded onto a smaller truck. I was charged an additional $600 for a "shuttle" fee. The mover was so hurried that I couldn't take inventory of everything coming into the house. I was reluctant to sign the inventory sheet, but the mover was insistent. Within minutes of his departure, I found many items missing and many damaged. Because I signed the inventory list, I had no recourse. I had an estimated $3,200 of missing or damaged items.
S Brunt


not happy
4/13/2010 Posted by J Bustelo

I received a deplorable estimate and they were absolutely careless with my stuff. As I said, I am not happy with this experience.

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Back from Phoenix
3/22/2010 Posted by D Ament

The only weirdness was lack of communication regarding the delivery back in Chicago. I took the initiative, although all I contacted were courteous and polite. The delivery when actually scheduled was...

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Unbelievable
11/4/2009 Posted by S Palmer

The pick-up portion of my move was good, the workers were very courteous and helpful. They picked my furniture up on time and packed it carefully in the truck for the move. However, on the delivery, i...

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The Worst
11/13/2009 Posted by B Buffington

I was told the price would be reduced if I did not move as much. I moved 6 boxes, not 10 and no lamp or wall unit - yet the price was not reduced. My night table was not delivered and my end tables...

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1st Choice Moving
11/13/2009 Posted by P Stanton

The salesperson "disappears" after the sale. Never is helpful again. Movers say they are not going to charge you for this or that (which is already stated in the contract), but find some other way ...

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