American Knights Moving and Storage


Mover Report Card

Before Your Move
Accuracy of Estimate?64.60%
Estimator's Profession Knowledge?Sufficient
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?4
How did they handle your belongings?5
Was the staff courteous?5
Did you buy moving insurance?No
After Your Move
Did you have any damages?No

Move

The movers were only 30 minutes behind, but they did call me to tell me they would be late. The three guys that showed up were friendly and helpful. Our belongings were handled carefully and to our knowledge nothing broke in the move. The only problem was the quote for the move was grossly underestimated. The estimator on the phone quoted me about 3 hours plus the 1 hour trip charge. I knew it wouldn't be that cheap, but I only expected it to take an extra hour over what he quoted me.

The entire move itself took 6 hours plus the 1 hour trip charge and I ended up paying for 7 hours total at $85 per hour. He also failed to tell me that they charge $125 for stairs, but the foreman doing the moving didn't charge me for it (we had a 3 story townhouse) because I wasn't made aware of it before signing the contract. Overall, friendly movers with good experience.


J Bruner

Response from American Knights Moving and Storage

Thank you, will work on the misunderstandings in our office, thank you again.

Best Movers in TEXAS!!!!
11/13/2009 Posted by D Helm

First all, the reason for the difference in price was that I had 16 stairs for them to climb up and down and a very long walk. I was charged extra for this; I knoew about it beforehand. When they g...

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American Knights
9/11/2009 Posted by A Plumb

When my belongings were delivered on 8/12/09 several of my dishes and glasses were broken as well a a glass vase and glass serving platter. My bookcase was also badly damaged. The worst part though...

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American Knights
8/5/2009 Posted by J Fowler

It was a 5-mile move and they lost the back mirror off an antique vanity.

When trying to locate the piece, I felt like I was running in circles. We did not recover the item lost and I...

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