American Van Lines


Mover Report Card

Before Your Move
Accuracy of Estimate?80.00%
Estimator's Professional Knowledge?Good
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?5
How did they handle your belongings?5
Was the staff courteous?3
Did you buy moving insurance?Yes
After Your Move
Did you have any damages?No
Was the moving company<br />responsive to your claims?No

Good Experience

I was very skeptical about using a moving company because of the horror stories I had heard. I was very nervous so I asked a lot of questions and probably drove my rep crazy, but she was very patient with me. Overall I had a great experience with this company. However, I was disappointed with my reps knowledge of approx. weight that my move would cost. I expected to go over the pounds allotted and expected the extra cost. I just wished I would have known a better total cost up front. One thing to be cautious of is the number and sizes of boxes you order. I had to pay additional cost for boxes because my movers used any box they felt necessary to get my move done, so they didn't utilize all the boxes sizes I purchased. Therefore, I had extra boxes in certain sizes and had to purchase the additional boxes in the other sized that I had not expected. Again, I expected some additional expenses but not $600. Overall, I had a great experience and was able to get the attention I need and had all of my return calls answered. My recommendation is to pay close the following: - Weight of the moving truck before and after they pick up your items. Go with them to the weight station and don't allow them to fill up with gas during this time. - Watch the weight amount closely and make sure they don't round up. They tried to do this with me. - Get the correct number of boxes in the right size Good luck!
C Meek


Good Moving Company
1/7/2011 Posted by Z W

If you want to keep your furniture and big screen TVs in great condition use American Van Lines. They were great, always on time and kept me informed every step of the way. Thank you all ver...

Read More Company Reviews Read full review

Megan's Move
1/7/2011 Posted by M Edwards

I was given an original quote by a person that handled my things and was then called a week before my move to verify when the amount increased significantly. The packers/Read More Company Reviews Read full review

Good but costly
1/7/2011 Posted by M Fernandes

The movers had given me an initial quotation which was very less and increase the amount proportional to weight....

Read More Company Reviews Read full review


from kansas to california
1/4/2011 Posted by J Difatta

I was very happy for the first few months after I had first contacted American Van Lines. However, once I put down my deposit it seemed that I was no longer a very important customer. Some of the...

Read More Company Reviews Read full review

Excellent Movers
12/31/2010 Posted by J Peters

I would use them again and refer them to my friends and family. This is a great moving company.

Read More Company Reviews Read full review

HomeMoving ServicesColonial Van LinesMoving Reviews
Footer