Thursday, December 08, 2011 -
Moving is stressful enough in
itself, and on top of everything else you have to worry about getting scammed. Getting scammed by
moving companies is a terrible thing, and you can not only lose money, but you
can also lose your precious belongings and your things that are irreplaceable,
such as wedding photos, keepsakes and family heirlooms. So, protect yourself
from moving scams with these tips.
Do your research and due diligence.
When you start looking for movers, make sure you do research on them. Use what's available, like
the Internet and the Better Business Bureau. Using Google, you can search the
company's name. You may find some site with reviews and you can see what other
people have to say about them. Going to the BBB can also let you know if there
are any outstanding complaints against them. You can also ask moving companies
for customer references and call them so you can hear their opinions for
Get a contract.
Don't rely on verbal
agreements, no matter how 'nice' the guy doing the moving estimates is.In fact, get
everything in writing. Have a contract that is detailed, and outlines everything included on
the price and have no hidden fees.
Ask the right questions.
Before you sign on the dotted
line, make sure you ask the right questions. First, get an estimate to ask how
it costs. Ask if there are additional service fees and if you need to pay a
service charge or if tipping is necessary. Next, you want to know how they vet
their employees. Are the people moving for you regular employees, or temps and
college kids hired for the high season? Do they conduct background checks on
their employees? Most moving companies have no bad intentions towards
customers, but in an effort to save on costs, they may cut corners when it
comes to their hiring process.
Also, ask about the process
for claims. A good company will have a clear claims process, and will have
their own internal claims department to help you claim for any loss or damage.
Don't pay upfront.
In fact, pay as little as you
can upfront. Usually, a deposit or down payment of 25% or higher is required.
In today's economy,you may be able to ask for a discount on the deposit. Also,
make sure it;s refundable, just in case something happens, like if your closing