By Relocation.com
Moving is stressful enough in itself, and on top of everything else you have to worry about getting scammed. Getting scammed by moving companies is a terrible thing, and you can not only lose money, but you can also lose your precious belongings and your things that are irreplaceable, such as wedding photos, keepsakes and family heirlooms. So, protect yourself from moving scams with these tips.
Do your research and due diligence.
When you start looking for movers, make sure you do research on them. Use what's available, like the Internet and the Better Business Bureau. Using Google, you can search the company's name. You may find some site with reviews and you can see what other people have to say about them. Going to the BBB can also let you know if there are any outstanding complaints against them. You can also ask moving companies for customer references and call them so you can hear their opinions for yourself.
Get a contract.
Don't rely on verbal agreements, no matter how 'nice' the guy doing the moving estimates is.In fact, get everything in writing. Have a contract that is detailed, and outlines everything included on the price and have no hidden fees.
Ask the right questions.
Before you sign on the dotted line, make sure you ask the right questions. First, get an estimate to ask how it costs. Ask if there are additional service fees and if you need to pay a service charge or if tipping is necessary. Next, you want to know how they vet their employees. Are the people moving for you regular employees, or temps and college kids hired for the high season? Do they conduct background checks on their employees? Most moving companies have no bad intentions towards customers, but in an effort to save on costs, they may cut corners when it comes to their hiring process.
Also, ask about the process for claims. A good company will have a clear claims process, and will have their own internal claims department to help you claim for any loss or damage.
Don't pay upfront.
In fact, pay as little as you can upfront. Usually, a deposit or down payment of 25% or higher is required. In today's economy,you may be able to ask for a discount on the deposit. Also, make sure it;s refundable, just in case something happens, like if your closing falls through.