First Class American Movers


Mover Report Card

Before Your Move
Accuracy of Estimate?66.23%
Estimator's Professional Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?2
How did they handle your belongings?3
Was the staff courteous?1
Did you buy moving insurance?Yes
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

Bad Movers

The driver, who arrived to load, tried to more than double the cubic footage. Had no basis other than his stated "knowledge and experience." Calls to their office were of no help. After calling someone back and forth and delays over an hour and a half he reduced the price to $1,300. All this took place after the goods were loaded on his truck. In retrospect, I should never have agreed, and simply had them unload the truck and leave. Either the estimators were incompetent, or he was trying to shake me down, or this is a scam. There was no basis to increase the cubic footage, as the items quoted were identical to the items loaded. There was also no indication anywhere in the quote that the estimated price was determined at the time of loading. He reduced the price after I instructed him to remove all my items from his truck. I would never recommend doing business with this company. There appears to be several companies, using different names at the same address. I suspect this is an operation that is marginally crooked. Anyone doing business with them is out of their minds. I have filed complaints with several authorities. I would not recommend this moving company.


P Kalman


Do Not Use
12/10/2010 Posted by J Carroll

I've moved over nine times in the past 12 years. This was by far the worst experiences I've ever had. This moving company low balled my quote (i.e. lied) ...

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Not First Class
11/17/2010 Posted by K Myers

This was scheduled to be a one day move - arrival time was 11am or earlier but they arrived around 2:30 and I was the one that had to call and ask w...

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