Sterling NorthAmerican


Mover Report Card

Before Your Move
Accuracy of Estimate?100.00%
Estimator's Professional Knowledge?Good
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?5
How did they handle your belongings?2
Was the staff courteous?2
Did you buy moving insurance?Yes
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsYes

Virginia to Louisiana

The packers were there to pass time and self-promote. They did an insufficient amount of packing such that we were responsible to pack the things they were supposed to. Claimed to have run out of boxes. I can give them high marks for packing lamp shades. The driver was surly, snippy, loud, had a very foul mouth and conducted himself in an unprofessional manner. The driver at some point removed some of our goods from the van and loaded them on to the tailgate and in that process a king size mattress was water damaged. As unpleasant as long distance moving can be this driver turned this into a bad experience. The co-driver/loader along with the local hired loaders were courteous, polite and respectful. The local company obviously has no control over the driver so I would not fault the local company.
M Pieczonka


Don't Use Sterling Corporation (Billerica, MA) or National Van Lines
11/13/2009 Posted by C Rhodes

Do not use Sterling Corporation (Billerica, MA) or National Van Lines. First, they said the truck would show up at 9 am on 07/31/09. At non, there was no sign of the truck The truck finally showed up ...

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