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American Van Lines - North Carolina


Mover Report Card

Before Your Move
Accuracy of Estimate?100.00%
Estimator's Professional Knowledge?None
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?2
Was the staff courteous?5
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

Bad

They arrived on time and packed up nicely but then told me they would be at my new place in 4-5 hours. They didn't arrive for 13 hours and woke up the whole apt bldg at 2:30 in the am until 4:30in the am and they broke the glass on many pics including my largest nicest living room pieces.
L Vanhaasteren

Terrible
1/4/2011 Posted by B Schock

The salesman told me and confirmed twice the wrong timeframe when the movers would be showing up. I expected them between 8 a.m. and 10 a.m. but they...

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Great Job
7/15/2010 Posted by P Taylor

I was very happy with the movers and the move. They were efficient and did a great job.

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Smooth Move
7/6/2010 Posted by B Teegarden

This was a great experience. I would use MBM- American Van Lines again.

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Finally - Fine
5/13/2010 Posted by D Mitchell

The marketing department promised me that I could move practically anytime I wanted. Later came the actual phone call, which was was within a two-hour window. Then the big day came and ...

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Superb
3/5/2010 Posted by J Dickerson

The four man crew was excellent and extremely courteous. I would want the same men on any future relocation I might make.

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