Across USA Moving


Mover Report Card

Before Your Move
Accuracy of Estimate?62.96%
Estimator's Professional Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?3
How did they handle your belongings?3
Was the staff courteous?1
Did you buy moving insurance?Yes
After Your Move
Did you have any damages?No

Not Good

While this moving company appeared to be a valid and truthful at the beginning, they have given us nothing but lies since they loaded our belongings on the moving van. While the estimator seemed to be confident in his estimate of how much it would cost for me to move, after the movers loaded out things in the truck we owed $1,000 more than the original estimate. We felt trapped and didn't know what to do since everything was loaded. We felt like we had to pay them and continue the move since we had to turn in our keys that day and did not plan on having to spend so much extra money to accomplish the move. The staff has failed to return our calls and still cannot give us a date when they will bring us our belongings. If our things ever arrive, they will arrive outside the guaranteed arrival date. This has been the worst moving experience.
J Gautreau


TEXAS TO LOUISIANA
1/7/2011 Posted by A Johnson

I would suggest that you plan your move several weeks ahead of time. I would also highly recommend using Across USA Moving.

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A Big Surprise
11/24/2010 Posted by S Boson

When I went over all the items on the phone with the moving estimator, he gave me a low bid and lead me to believe that I was getting a good deal. When the pac...

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Not Bad, Not Great
8/13/2010 Posted by S Fishering

The estimator and the actual moving staff (drivers, etc.) were very polite, cheerful, pleasant and hard-working. We found communication from the main office pr...

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Glad It's Over
5/20/2010 Posted by T Tulipani

Where do I begin...when forced to reschedule our pickup date due to closing delays Across USA made no comment about the projected delivery date needed to change. So our expectation was that our stuff ...

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Across the States
11/13/2009 Posted by A Debarros

It was a good move.

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