American Van Lines - North Carolina
Mover Report Card
Before Your Move
| Accuracy of Estimate? | 98.29% |
| Estimator's Professional Knowledge? | Sufficient |
During Your Move
On a scale of 1 - 5, with 5 being the best.
| Were your movers on time? | 1 |
| How did they handle your belongings? | 5 |
| Was the staff courteous? | 5 |
| Did you buy moving insurance? | No |
After Your Move
| Did you have any damages? | No |
Finally - Fine
The marketing department promised me that I could move practically anytime I wanted. Later came the actual phone call, which was was within a two-hour window. Then the big day came and I waited, waited and waited. First, it was supposed to be 12p.m.-2p.m. Then it was 4p.m.- 6p.m. and finally the crew phoned me from 40 miles away to reassure me that they were coming. By now it was about 7p.m. (an entire day wasted sitting around biting my nails), but the two men were appologetic about the company's marketing dept. They handled my stuff well, were polite and intelligent and very good at expediting the six pages of "paperwork" required during payment.
D Mitchell
Terrible
1/4/2011 Posted by B Schock
The salesman told me and confirmed twice the wrong timeframe when the
movers would be showing up. I expected them between 8 a.m. and 10 a.m. but they...
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Bad
10/29/2010 Posted by L Vanhaasteren
They arrived on time and packed up nicely but then told me they would be at my new place in 4-5 hours. They didn't arrive for 13 hours and woke up the whole apt bldg at 2:30 in the am until 4:30in the...
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Great Job
7/15/2010 Posted by P Taylor
I was very happy with the
movers and the move. They were efficient and did a great job.
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Smooth Move
7/6/2010 Posted by B Teegarden
This was a great experience. I would use MBM- American Van Lines again.
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Superb
3/5/2010 Posted by J Dickerson
The four man crew was excellent and extremely courteous. I would want the same men on any future relocation I might make.
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