1st Choice Moving & Storage
Mover Report Card
Before Your Move
| Accuracy of Estimate? | 62.29% |
| Estimator's Professional Knowledge? | None |
During Your Move
On a scale of 1 - 5, with 5 being the best.
| Were your movers on time? | 1 |
| How did they handle your belongings? | 2 |
| Was the staff courteous? | 1 |
| Did you buy moving insurance? | No |
After Your Move
| Did you have any damages? | No |
Moving Review
I intially contracted with Countrywide Moving, but my contract was then sold to 1st Choice. The moving company asked me to change my pick-up date to Sunday the 28th and then proceeded not to show up. After numerous calls (most went straight to voice mail) I received a call from the driver three hours after they were supposed to be there to tell me they would have to pick-up the next morning. The next morning, I had to call the movers to wake them up to pick up my belongings. Once the movers loaded my belongings, they pulled the old bait-and-switch since they never weighed the truck before the pick-up (my contract was by weight) they could not and had no intention of giving me a weight total. Instead, he gave me a bogus square foot total and kicked my bill up about a grand. My initial estimate was for 3,400 pounds and after having my items re-weighed by the new moving company it cameto 2,400 pounds. I am currently still missing items, neither moving company will return my phone calls or e-mail messages. I would not recommend that you use Countrywide Moving and 1st Choice Moving.
J Tinney
Not Exactly What I Expected
10/29/2010 Posted by J Wright
I lost a couple glasses so I didn't bother making a claim. Initially when I was contacted by their sales person I was told it wouldn't be a problem to have my items shipped and delivered to Austin on ...
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First Choice is the last choice anyone should choose
4/28/2010 Posted by L Pugh
They lie to get you in the door. When they pick up your belongings – even though items are included in your original binding estimate – they still charge...
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1st Choice
4/14/2010 Posted by M Nichoils
I am disappointed in this company. The estimate was way off. The foreman on the pick-up service wasn't open to listening to me and was borderline ru...
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Turn Back Now-Stay Away
4/14/2010 Posted by Z Johnson
My contract said that they would deliver furniture on Friday. They delivered on the Tuesday before and since I wasn't there, they dropped the furniture o...
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not happy
4/13/2010 Posted by J Bustelo
I received a deplorable estimate and they were absolutely careless with my stuff. As I said, I am not happy with this experience.
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