1st Choice Moving & Storage


Mover Report Card

Before Your Move
Accuracy of Estimate?47.06%
Estimator's Professional Knowledge?None
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?1
Was the staff courteous?3
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

First Choice should be your last choice

Estimate was not even close to actual moving costs; Moving company would not give an estimated arrival date and every time I received a different answer. When the furniture finally arrived, the truck had nine other households moves included, so truck was too massive to fit our driveway. I was then forced to wait another day while the furniture was loaded onto a smaller truck. I was charged an additional $600 for a "shuttle" fee. The mover was so hurried that I couldn't take inventory of everything coming into the house. I was reluctant to sign the inventory sheet, but the mover was insistent. Within minutes of his departure, I found many items missing and many damaged. Because I signed the inventory list, I had no recourse. I had an estimated $3,200 of missing or damaged items.
S Brunt


Not Exactly What I Expected
10/29/2010 Posted by J Wright

I lost a couple glasses so I didn't bother making a claim. Initially when I was contacted by their sales person I was told it wouldn't be a problem to have my items shipped and delivered to Austin on ...

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First Choice is the last choice anyone should choose
4/28/2010 Posted by L Pugh

They lie to get you in the door. When they pick up your belongings – even though items are included in your original binding estimate – they still charge...

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Moving Review
4/19/2010 Posted by J Tinney

I intially contracted with Countrywide Moving, but my contract was then sold to 1st Choice. The moving company asked me to change my pick-up date to Sunday the 28th and then proceeded not to show up. ...

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1st Choice
4/14/2010 Posted by M Nichoils

I am disappointed in this company. The estimate was way off. The foreman on the pick-up service wasn't open to listening to me and was borderline ru...

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Turn Back Now-Stay Away
4/14/2010 Posted by Z Johnson

My contract said that they would deliver furniture on Friday. They delivered on the Tuesday before and since I wasn't there, they dropped the furniture o...

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