1st Choice Moving & Storage
Mover Report Card
Before Your Move
| Accuracy of Estimate? | 47.06% |
| Estimator's Professional Knowledge? | None |
During Your Move
On a scale of 1 - 5, with 5 being the best.
| Were your movers on time? | 1 |
| How did they handle your belongings? | 1 |
| Was the staff courteous? | 3 |
| Did you buy moving insurance? | No |
After Your Move
| Did you have any damages? | Yes |
| Was the moving company responsive to your claims | No |
First Choice should be your last choice
Estimate was not even close to actual moving costs; Moving company would not give an estimated arrival date and every time I received a different answer. When the furniture finally arrived, the truck had nine other households moves included, so truck was too massive to fit our driveway. I was then forced to wait another day while the furniture was loaded onto a smaller truck. I was charged an additional $600 for a "shuttle" fee. The mover was so hurried that I couldn't take inventory of everything coming into the house. I was reluctant to sign the inventory sheet, but the mover was insistent. Within minutes of his departure, I found many items missing and many damaged. Because I signed the inventory list, I had no recourse. I had an estimated $3,200 of missing or damaged items.
S Brunt
Not Exactly What I Expected
10/29/2010 Posted by J Wright
I lost a couple glasses so I didn't bother making a claim. Initially when I was contacted by their sales person I was told it wouldn't be a problem to have my items shipped and delivered to Austin on ...
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First Choice is the last choice anyone should choose
4/28/2010 Posted by L Pugh
They lie to get you in the door. When they pick up your belongings – even though items are included in your original binding estimate – they still charge...
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Moving Review
4/19/2010 Posted by J Tinney
I intially contracted with Countrywide Moving, but my contract was then sold to 1st Choice. The moving company asked me to change my pick-up date to Sunday the 28th and then proceeded not to show up. ...
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1st Choice
4/14/2010 Posted by M Nichoils
I am disappointed in this company. The estimate was way off. The foreman on the pick-up service wasn't open to listening to me and was borderline ru...
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Turn Back Now-Stay Away
4/14/2010 Posted by Z Johnson
My contract said that they would deliver furniture on Friday. They delivered on the Tuesday before and since I wasn't there, they dropped the furniture o...
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