Royal Relocation Systems Inc.


Mover Report Card

Before Your Move
Accuracy of Estimate?42.86%
Estimator's Professional Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?2
How did they handle your belongings?4
Was the staff courteous?4
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

Misled

The person I spoke to on the phone gave me a quote for 300 cu ft of space after me telling him how much I had moved prior, which turned into 650 cu ft. He assured me I had "unlimited packing supplies" for which I was charged $400 by his crew who told me to "take it up with him, we were told nothing."

When speaking to him, he told me he had made no such claim, even though I had an e-mail from him with that promise, and even sent it to him so he could see what he offered. So I came in over twice the cost estimated. I would not recommend this company.


J Friedman


Worst Experience of My Life
5/13/2010 Posted by D Frevert

I would not recommend that you use Royal Relocation Systems. This company provided, perhaps one of the worst experiences in my lift. I found the main salesperson for the company to be unprof...

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Great service
3/18/2010 Posted by F Oneil

The salesperson was on the money with cost and explanations. The day of the pick up (the guys where on time) the men on the job where great and had a good personality. I was amazed how the packin...

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Not great
12/22/2009 Posted by M Dixon

The guys that physically moved my personal effects were helpful and I tipped them accordingly. The office staff that had worked so hard to secure my business (calling incessantly) disappeared com...

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Experience
12/23/2009 Posted by M Brown

I was overcharged, the movers were obnoxious, my belongings came a week late and I had other peoples' dirty dishes delivered along with my stuff. I would not recommend this moving company to anyo...

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From East to West Coast
11/13/2009 Posted by C Trevisan

The move itself gets high marks.

The salesperson representing the moving company responded to the damage claim by explaining that I will need to complete forms that will be sent in the mai...

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