Excalibur Van Lines


Mover Report Card

Before Your Move
Accuracy of Estimate?64.00%
Estimator's Professional Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?3
How did they handle your belongings?3
Was the staff courteous?3
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claimsNo

Excalibur

Very disappointed in the quote I was given since I was never told it did not include travel time -- I have moved many times and have never been charged a 4 hour minimum plus travel time. The travel time was always in the minimum. I know how much time it takes to move and with 4 guys I would never have hired a firm for 4 hr. minimum plus the travel. Have not had a response from the company regarding my complaint. Would not recommend them.
S Brandt


First Move
11/18/2010 Posted by C Walker

The boxes marked fragile were not handled well. Several breakages experienced despite carefull wrapping of items.

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Loving it
10/18/2010 Posted by J Lesley

The movers were great the main guy doing the talking was a bit rude. However the two other workers went above and beyond on service and manners. I would use ag...

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Moving Made Easier
6/17/2010 Posted by C Griffith

The handles to my refrigerator had to be removed and they were scratched. I didn't notice it until after the movers left. Total over all, the movers were great...

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Moving
11/13/2009 Posted by C Robinson

The move itself went smoother than I could have hoped for, but their dispatcher really, really needs to give better estimates. When I got the bill, it was twice the estimate and then some. I wasn...

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Local Move
11/13/2009 Posted by K Williams

The movers were good, but I didn't like the extra costs. I had to pay an additional $93 to wrap furniture (tv, sofa, and two bookcases) that I feel should have been included in the move. They wante...

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