American Knights Moving and Storage


Mover Report Card

Before Your Move
Accuracy of Estimate?48.18%
Estimator's Profession Knowledge?Sufficient
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?1
Was the staff courteous?3
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claims?No

American Knights

When my belongings were delivered on 8/12/09 several of my dishes and glasses were broken as well a a glass vase and glass serving platter. My bookcase was also badly damaged. The worst part though was my new 40" plasma tv was completely destroyed. The TV was packed by the movers in the original box, but somewhere in the moving process a hole was punctured through the box into the screen of the TV.

I have filed a claim with the company, but have heard nothing from them in over two weeks. I was also never told about an extra charge of $400 for a "shadow" service to transfer the contents of my one bedroom apartment from an 18 wheeler truck to a smaller truck because my apartment is in the city and unable to accomodate an 18 wheeler. I have contacted the supervisor several times to question the charge and he said he would call me after he discussed the issue with the driver, but I am still waiting on a phone call. I would not recommend this moving company.


A Plumb

Response from American Knights Moving and Storage

Sorry to hear so. Our claim department number is 954-217-3082 ext 12

A shuttle service takes place whenever an 18 wheeler, which is a big vehicle, can not access certain places. It was spelled out on the contract.


Bad
11/24/2010 Posted by J Khreis

The arrived three hours late. For delivery of my belongings, they showed up at 4.30 p.m. instead of 10a.m. By the time they finished unloading the truck it was at 5: 00 a.m. On top of a...

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McDonald_Moving_Review
4/15/2010 Posted by R Mcdonald

The movers were scheduled to be at my new home at 4:30p.m.; however, they did not show up until 7:45p.m.. When they arrived they could not unpack my belo...

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American Knights to the rescue!
12/28/2009 Posted by L Connell

Texas to Pa, everything fell into place. Initially hired company to pack as well but packed most of my things prior. There was still a lot for them to do - have a lot of glass shelves etc. They dis...

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Pleasantly surprised
12/28/2009 Posted by T Noory

It was expensive but they delivered on their promises.

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Get in-house estimate!
11/13/2009 Posted by GK

Broken furniture (nothing major) and movers seemed not to care. Simply little obvious concern for our stuff. GET 'not to exceed' IN-HOME estimate prior to move. We did move more boxes than listed on o...

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