American Knights Moving and Storage


Mover Report Card

Before Your Move
Accuracy of Estimate?64.60%
Estimator's Profession Knowledge?Sufficient
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?4
How did they handle your belongings?5
Was the staff courteous?5
Did you buy moving insurance?No
After Your Move
Did you have any damages?No

Move

The movers were only 30 minutes behind, but they did call me to tell me they would be late. The three guys that showed up were friendly and helpful. Our belongings were handled carefully and to our knowledge nothing broke in the move. The only problem was the quote for the move was grossly underestimated. The estimator on the phone quoted me about 3 hours plus the 1 hour trip charge. I knew it wouldn't be that cheap, but I only expected it to take an extra hour over what he quoted me.

The entire move itself took 6 hours plus the 1 hour trip charge and I ended up paying for 7 hours total at $85 per hour. He also failed to tell me that they charge $125 for stairs, but the foreman doing the moving didn't charge me for it (we had a 3 story townhouse) because I wasn't made aware of it before signing the contract. Overall, friendly movers with good experience.


J Bruner

Response from American Knights Moving and Storage

Thank you, will work on the misunderstandings in our office, thank you again.

Bad
11/24/2010 Posted by J Khreis

The arrived three hours late. For delivery of my belongings, they showed up at 4.30 p.m. instead of 10a.m. By the time they finished unloading the truck it was at 5: 00 a.m. On top of a...

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McDonald_Moving_Review
4/15/2010 Posted by R Mcdonald

The movers were scheduled to be at my new home at 4:30p.m.; however, they did not show up until 7:45p.m.. When they arrived they could not unpack my belo...

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American Knights to the rescue!
12/28/2009 Posted by L Connell

Texas to Pa, everything fell into place. Initially hired company to pack as well but packed most of my things prior. There was still a lot for them to do - have a lot of glass shelves etc. They dis...

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Pleasantly surprised
12/28/2009 Posted by T Noory

It was expensive but they delivered on their promises.

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Get in-house estimate!
11/13/2009 Posted by GK

Broken furniture (nothing major) and movers seemed not to care. Simply little obvious concern for our stuff. GET 'not to exceed' IN-HOME estimate prior to move. We did move more boxes than listed on o...

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