US 1 Van Lines
Mover Report Card
Before Your Move
| Accuracy of Estimate? | 26.67% |
| Estimator's Profession Knowledge? | None |
During Your Move
On a scale of 1 - 5, with 5 being the best.
| Were your movers on time? | 5 |
| How did they handle your belongings? | 3 |
| Was the staff courteous? | 4 |
| Did you buy moving insurance? | No |
After Your Move
| Did you have any damages? | Yes |
| Was the moving company responsive to your claims? | No |
US 1 Van Lines
The move itself was good. However, there were problems with the price and damages. Broken bedroom mirror.Broken legs on knight table. .. refused to unload the truck unless paid in advance.
R Reyes
Response from US 1 Van Lines
Thank you for your review. We are glad that you were were happy with the move itself. Regarding any damage that may have occured due to human error, please contact the claims department for reimbursement. The payment in advance of unloading a truck is standard procedure and included on the written emails sent to the client prior to the move date, as well as on the contract itself.
Late Movers
11/24/2010 Posted by D Wadlington
The movers were supposed to be there at 1:00 p.m., but didn't arrive until 6:10 p.m.&...
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Wonderful Service
8/9/2010 Posted by M Urich
US 1-Van Lines was wonderful. They showed up on time, handled our stuff as gently as I would have, moved fast and didn't stand around. I packed the
boxes ...
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Roberts Move
7/19/2010 Posted by S Roberts
They left a few scuffs on the walls and some dirty fingerprints here and there, but all in all they were great to work with.
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Never Again
6/24/2010 Posted by M Kreitz
You can imagine my shock when the guy who actually finished my move told me I was going to have to pay twice what my original quote was. I was very specific on my original estimate and I can see ...
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Worst Move of my Life
6/21/2010 Posted by S Morris
I felt as though a "bait and switch" was pulled on me. I tried to communicate with the moving company before, du...
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