Excalibur Van Lines


Mover Report Card

Before Your Move
Accuracy of Estimate?74.37%
Estimator's Profession Knowledge?Limited
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?5
How did they handle your belongings?5
Was the staff courteous?5
Did you buy moving insurance?No
After Your Move
Did you have any damages?No

Local Move

The movers were good, but I didn't like the extra costs. I had to pay an additional $93 to wrap furniture (tv, sofa, and two bookcases) that I feel should have been included in the move. They wanted to wrap more furniture but I didn't because because of the extra cost. Also, they were pushing me to sign an estimate that was 2 hours over the actual time it took for them to move.

At the end, they also tried to get me to pay for an additional 15 minutes while they cleaned/ reorganized their truck. The movers did a good job, but I wouldn't use the company again because of the many attempts to get more money out of the customer.


K Williams


First Move
11/18/2010 Posted by C Walker

The boxes marked fragile were not handled well. Several breakages experienced despite carefull wrapping of items.

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Loving it
10/18/2010 Posted by J Lesley

The movers were great the main guy doing the talking was a bit rude. However the two other workers went above and beyond on service and manners. I would use ag...

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Moving Made Easier
6/17/2010 Posted by C Griffith

The handles to my refrigerator had to be removed and they were scratched. I didn't notice it until after the movers left. Total over all, the movers were great...

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Excalibur
11/13/2009 Posted by S Brandt

Very disappointed in the quote I was given since I was never told it did not include travel time -- I have moved many times and have never been charged a 4 hour minimum plus travel time. The trav...

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Moving
11/13/2009 Posted by C Robinson

The move itself went smoother than I could have hoped for, but their dispatcher really, really needs to give better estimates. When I got the bill, it was twice the estimate and then some. I wasn...

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