Premier Van Lines, Inc


Mover Report Card

Before Your Move
Accuracy of Estimate?59.00%
Estimator's Profession Knowledge?Sufficient
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?1
How did they handle your belongings?3
Was the staff courteous?3
Did you buy moving insurance?No
After Your Move
Did you have any damages?Yes
Was the moving company responsive to your claims?No

Relocate and wait

I had a 2-4 p.m. pick-up on July 30. On July 28th I received a call asking if they could pick up on 29th. I said I wasnt ready and would be on original date. They called again on the morning of 29th wanting to pickup that day.

Again I said no I contracted for the 30th. They called on the 30th and said they would be there between 4-6, but I had been told in the beginning 2-4. They showed up at 7:30pm! They did not finish until 10:40 pm. I was told it would take 4-5 days to reach my destination. It took 9 days. Had to stay 2 extra days in a hotel waiting. Lots of chips in bedroom furniture. Would not recommend Premier Van Lines.


D Iyampillai


I will never use Premier Van Line ever again!
11/29/2010 Posted by S Phanthavong

I will never use Premier Vanlines ever again as long as I live. Their staff were one of the worst that I'd ever experienced in my life. The quote that was given to me was nowhere near of what I actual...

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Mover beware
4/13/2010 Posted by D Waterman

Mover Beware. This moving company is neither honest nor upfront. I had many charges added to my bill, such as $300 for packing tape. I was told my things...

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Lots of trouble
11/13/2009 Posted by D White

Several broke items. Appliances with big scratches and broken knobs. Did not care for mattresses as they stated they would. The binding estimate which included all items and packaging was not true. Th...

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Senior Move
11/13/2009 Posted by J Jackson

I haven't sent in a claim yet. However, the movers at both ends were efficient, courteous and prompt. The most important thing was that the scheduling could take place on line.

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