Adamantine Spine Moving


Mover Report Card

Before Your Move
Accuracy of Estimate?100.00%
Estimator's Profession Knowledge?Good
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?5
How did they handle your belongings?4
Was the staff courteous?5
Did you buy moving insurance?No
After Your Move
Did you have any damages?No

A good move

I was pleased how they wrapped the furniture to prevent scratching and they were very pleasant to deal with. I was only disappointed in that I do not recall the fuel surcharge being disclosed and that the contract presented provided for drive time back as well as to as it was specifically stated that once unloaded at new site the movers were off the clock. The contract was changed after a phone call though.

I had a couple communications that indicated I would need wardrobe boxes and those were forgotten.

The movers however rigged up some straps and still got the clothes moved. Overall it was a good experience. I would just emphasize that a confirmation of all charges and specifications be confirmed a few days prior. I think that is normally the practice but just a phone call the day before for confirmation-should have gone over special items like wardrobe boxes etc and the oversight could have been avoided. I would use the company again though and be more proactive on my end to review all details.


K Snyder

Response from Adamantine Spine Moving

Thanks again for using our services and for giving us feedback. It definitely helps us improve our customer service. Unfortunately, it sounds like our customer service was a little lacking during your move. The couple that handles most of our clerical and customer contact work were on a two-week vacation. The rest of the staff were trying our best to handle the rest of the the load. We'll definitely bring this up at our next managers' meeting and work on a way to make sure the next time we move you, you're 100 percent satisfied.

Great
1/10/2011 Posted by J Egli

We had an excellent moving experience with AS Spine. All were kind and extremely courteous to my wife and I. They arrived 10-15 minutes early on packing day, l...

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great time
1/10/2011 Posted by J Egli

We had a great time. The movers were super friendly and extremely nice to me and my wife. Actually I cant say enough great things about AS Spine...

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Awesome Movers
11/24/2010 Posted by A Schiller

We had a great experience with this moving company. They were nice, intelligent and courteous.

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Great job by Adamantine Spine Moving Maine to Pa
5/24/2010 Posted by G Chovanes

The movers did a great job moving us from Maine to Pennsylvania. They were courteous, helpful and flexible--they were truly a pleasure to work with.

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Great Moving Experience
4/28/2010 Posted by R, Gunter

The movers were very professional. They arrived as indicated. The experience with Adamatine Spine Mo...

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