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Royal Moving Systems


Mover Report Card

Before Your Move
Accuracy of Estimate?78.57%
Estimator's Profession Knowledge?Sufficient
During Your Move
On a scale of 1 - 5, with 5 being the best.
Were your movers on time?5
How did they handle your belongings?4
Was the staff courteous?5
Did you buy moving insurance?No
After Your Move
Did you have any damages?No

Job done... almost!

Overall, the move was good. The guys were efficient and polite, and I thought the price was very reasonable. Having 4 movers instead of 3 really helped move things along. There were a few items that they forgot to re-assemble at the new location, and they didn't handle all the boxes marked "fragile" as well as they could have.. but not a big deal since I packed carefully.

The biggest problem was the size of the truck. It was not large enough for all my items and I had to make 3 extra trips myself (luckily only 30 miles). The movers said they had a larger truck, but someone guessed wrong on the amount of items based on the size of the house. But the move was successful, and I didn't pay an arm and a leg.


K Matthews

Response from Royal Moving Systems

We are appreciate the review, and we are sorry for the mistake on the size of the truck. We are hoping that Mr. Matthews will contract our company in the future, and we will make sure that we send a large enough truck to complete the move with out a 2nd trip. Thanks for all the compliment.

Royal
11/13/2009 Posted by J Linville

The movers themselves were OK but I had a problem with the original vs. the final estimate. I understand there were a couple reasons for the increased amount due to a couple items added but I ...

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Moving Review
11/13/2009 Posted by D Fykes

It was awful. They damaged to pieces my 50 inch flat-screen tv. They LOST my 7 foot plant and heavens knows what else fell off their truck. They first didn't tell the truth about the door being ope...

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smooth move
11/13/2009 Posted by M Johnson

The 3 guys that moved me were very courteous and strong. They always had a smile on my face and I am glad I chose this company.

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Not Thrilled
11/13/2009 Posted by K Mcgowan

I was quoted $270.00 for 3 hours, 3 movers over the phone, and that was confirmed via email, but when they showed up (late), I was quoted $360.00 for 4 hours. After my initial comment regarding the...

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No Surprises
11/13/2009 Posted by J Farmer

I wasn't really a big fan of the pay before they unloaded. I ended up paying until 2:00 pm and they left at 1:29, but I didn't call the company and make an attempt to get reimbursed for the half ho...

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