Unhappy
Did not show when they told us they would. From the start we requested a delivery on 6/18. It was stated that would not be a problem. We were told a few weeks later it would be an additional $200 to arrive on the date we requested from the start.
We spent a lot of time getting the correct number of items as per the estimate. We might have had 2 extra items. After truck was loaded, I went to pay the $500 (half the orginal estimate), and was told it would cost $2200. Not happy, not happy at all. If I had the sense, I would have had them unload the truck and handled it myself.
Upon delivery, 2 items were broken. We still have not received any contact from their insurance folks, after 3 calls. I would not recommend this company.
R Wilson
Response from All Inclusive Moving & Storage
Mr. Wilson recieved an EXPRESS DELIVERY on 6/18/2009, as stated in his confirmation email, for $200, which was also stated in his confirmation email. He paid a total of $1950 after signing a binding contract for $2100. He received a decent discount.
If client have any damages and called our office he will be directed to our claims dept, at 201-437-6900, where he can file a claim. We try our best to satisfy our clients, but due to rules from the DOT, we have certain hours per day that is allowed by DOT on the logbook.